🛡️ Safe Gaming Commitment

Responsible Gambling —
6zz Safe Gaming Guide

6zz believes gaming should be a source of enjoyment, not anxiety. Stay in control at all times with our tools and support — for players aged 21 and above.

Why is Responsible Gambling important?

Online gaming is a popular form of entertainment for millions of people. However, for some it can develop into a harmful habit. 6zz places the protection and wellbeing of players in Bangladesh as its highest priority. We want you to play with enjoyment — within your limits.

Responsible gambling is not just about controlling the amount you deposit. It means knowing when to take a break, setting your own financial limits, and asking for help when you need it. At 6zz we are by your side at every one of these steps.

All responsible gaming tools available on our platform are free and usable at any time. You can activate deposit limits, session time limits and self-exclusion directly from your account settings. 24/7 Bengali live chat support is always ready as well.

Signs of Problem Gambling

Placing larger bets to try to recover lost money
Hiding your gaming from friends and family
Using gambling money to pay bills or debts
Feeling unable to stop gaming
Feeling anxious or irritable about gaming
Betting more than you can afford on essential expenses
Neglecting work or family responsibilities

Safe Gaming Tools

Setting Deposit Limits

Set a limit on the maximum amount you can deposit per day, per week or per month. Once a limit is set it takes effect immediately. To increase a limit a 72-hour wait is required — this keeps you from making a hasty decision.

Session Time-Out

Playing for a long stretch at a time can sometimes affect your judgment. Use our time-out feature to take a break of anywhere from 24 hours to 6 weeks. You will not be able to log in to your account while the break is active.

Self-Exclusion

If you feel gaming is having a negative impact on your life, choose the self-exclusion option. Your account can be kept closed from 6 months up to permanently. All promotional communications will also be suspended during this time.

Gaming History Review

View your deposit, withdrawal and betting history for the last 30, 60 or 90 days from your account. Understanding your own gaming patterns is the first step toward responsible gambling. This information can be downloaded at any time.

Age Verification and Account Security

6zz is for people aged 21 and above only. Age verification is mandatory at registration. To protect underage members of your household, keep your password and device locked and never share your login details.

24/7 Bengali Support

Contact our Bengali-speaking support team with any concerns related to gaming. Our trained staff will help you use the right tools and, where needed, provide guidance toward professional help.

How to Use Safe Gaming Tools

Log in to your account

Go to "Responsible Gambling" settings

Find the "Responsible Gambling" section in your account settings — all protection tools are available together here.

Set a limit or a break

Deposit limit, session time limit or time-out — choose one or more options according to your needs.

Confirm

Once the setting is saved it takes effect immediately. Decreasing a limit is instant; a 72-hour cooling-off period applies for increasing a limit.

Get support if you need it

If you have any difficulty, contact us via 24/7 live chat or send an email to [email protected].

Deposit and Withdrawal Limits

Detail	Description
Minimum deposit	৳500 (per method)
Minimum withdrawal	৳1,000
Withdrawal Time	10–45 minutes
Payment Methods	bKash, Nagad, Rocket, Upay, Bank Transfer
Personal Deposit Limit	Daily / Weekly / Monthly — configurable in account settings
Limit Decrease	Takes effect immediately
Limit Increase	72-hour cooling-off period

Support Center

Our specialist team is always ready for any questions about responsible gambling. Connect via 24/7 Bengali live chat or email us at [email protected]. We help without judgment, with empathy.

Self-Exclusion Details

Self-exclusion is a powerful tool that helps you take a break from gaming for a set period or permanently. Choosing to use it is a sign of courage.

Short-Term Break

Self-exclusion for up to 6 months — a chance to regroup. No marketing emails will be sent during the break.

Long-Term Break

From 6 months up to 5 years — choose this option if you want to stay away from gaming for an extended period.

Permanent Closure

If you want to stop gaming for good, request a permanent account closure. This is a final decision and cannot be reversed.

While self-exclusion is active we will not send you any bonus offers or promotional messages. Even after self-exclusion ends you can contact the support team to reactivate your account if you wish.

Tips for Gambling Responsibly

See gaming as entertainment — not as a source of income. Only bet an amount you can afford to lose.
Set a budget for time and money before you play and stick to it strictly.
Take regular breaks — get up and walk around or drink some water at least once every hour.
Avoid gaming when you are stressed, sad or angry — decisions made in an emotional state are often harmful.
Do not try to chase losses by placing larger bets — this is the first sign of a problem.

Spend time with family and friends — do not let gaming become your only form of entertainment.
Never play with borrowed money — avoid placing bets using loans taken from bKash or Nagad.
When you win, set a portion aside and play the rest from your entertainment budget.
Avoid large bets when you have been drinking or when you are tired — only enjoy gaming when your judgment is sound.
If in doubt, contact 6zz support right away — we help without any judgment.

Frequently Asked Questions

Yes, all responsible gaming tools available at 6zz — deposit limits, session time-outs, self-exclusion and gaming history review — are completely free. There is no extra charge to use them and they can be activated or changed at any time from your account settings.

If there is any available balance in your account when you activate self-exclusion, contact the support team and a withdrawal will be processed subject to applicable terms. The minimum withdrawal amount is ৳1,000 and the processing time is 10–45 minutes. Bonus balance may not be refundable.

Start by talking to them calmly and expressing your concern without being critical. Encourage them to contact the 6zz support team — we provide support in Bengali 24/7. If they give their consent, a self-exclusion request can also be made on their behalf.

Decreasing a deposit limit takes effect immediately. However, a 72-hour cooling-off period applies when you request an increase. This pause is intentional — so you do not make a rushed decision in the heat of the moment and have more time to think it over.

No. 6zz is for people aged 21 and above only. Age verification is mandatory at registration and additional identification may be requested in any case of doubt. You are advised to keep your device locked so that underage members of your household cannot gain access.

A time-out is a short-term break (24 hours to 6 weeks) after which your account is reactivated automatically. It is suitable for those who want to take a brief pause. Self-exclusion is longer-term — from 6 months up to permanent — and you need to contact the support team to end it. Self-exclusion is the better choice for serious problems.

No. While self-exclusion is active, 6zz will not send you any promotional emails, bonus offers or marketing messages. We believe this time is yours — so our policy is to show you no temptations.

Gamble responsibly, enjoy the experience

Enjoy 6zz's world-class games while staying within safe limits.
Go to your favourite game section or read the FAQ to learn more.

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Responsible Gambling — 6zz Safe Gaming Guide