6zz Privacy Policy

1. Introduction and Scope

6zz (referred to hereinafter as "we", "our", or "the platform") is a safe and reliable online gaming platform operated for players in Bangladesh. We place the highest importance on the personal privacy of our users and are fully committed to protecting your information.

This privacy policy applies to the website https://6zz.cam and all services associated with it. By using 6zz's services, you consent to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our services.

This policy applies to all individuals who browse our website, register an account, play games, make financial transactions, or use our services in any way. Only individuals aged 21 or older may register on our platform.

2. What Information We Collect

We collect the following types of information in order to provide our services:

2.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• National ID number or passport number (where applicable)
• Contact address

2.2 Contact Information

• Email address
• Mobile number (for bKash, Nagad, Rocket, or Upay verification)

2.3 Financial Information

• Payment method details (bKash, Nagad, Rocket, Upay, or bank account)
• Transaction history and amounts
• Deposit and withdrawal records

2.4 Gaming Activity Information

• Game play history and preferences
• Bet amounts and outcomes
• Bonus and promotion usage records
• Login times and session duration

2.5 Technical Information

• IP address and geographic location
• Device type, operating system, and browser information
• Information obtained from cookies and similar technologies

3. How We Collect Information

We collect your information through the following methods:

3.1 Information You Provide Directly

When you register on our platform, create an account, request a deposit or withdrawal, contact live chat support, or send an email, you are directly providing us with information. This information is stored securely in our systems.

3.2 Automatically Collected Information

When you browse our website or play games, our servers automatically collect technical information. This includes log files, cookies, session data, and performance metrics that help us improve the quality of our services.

3.3 Information Received from Third Parties

We work with authorized verification agencies for identity verification and fraud prevention. During payment processing, mobile banking providers such as bKash, Nagad, Rocket, and Upay share the necessary transaction information with us.

4. Purpose of Using Your Information

We use the information collected from you for the following purposes:

4.1 Account Management and Service Delivery

• Account creation, verification, and maintenance
• Processing deposits and withdrawals (within 10–45 minutes)
• Providing and managing bonuses and promotions
• Providing 24/7 customer support in Bengali

4.2 Security and Compliance

• Preventing illegal activity, fraud, and money laundering
• Age verification (confirming 21 years or older)
• Implementing responsible gaming policies
• Complying with applicable laws and regulations

4.3 Service Improvement

• Improving website performance and user experience
• Developing new games and features
• Ensuring platform security and stability

4.4 Communication

• Sending important account notifications
• Providing transaction confirmation messages
• Informing you of promotional offers and new benefits with your consent

5. Sharing Information with Third Parties

6zz does not sell your personal information to any third party. However, under specific circumstances and subject to strict confidentiality agreements, we may share necessary information with the parties listed below:

5.1 Payment Providers

To complete financial transactions, we share the necessary payment information with bKash, Nagad, Rocket, Upay, and authorized banking institutions. These institutions manage information according to their own privacy policies.

5.2 Game Software Providers

Minimum necessary information may be shared to operate the services of PG Soft, Pragmatic Play, JILI, Spribe, and other game developers on our platform. This information is not personally identifiable.

5.3 Legal Obligations

We may be required to provide necessary information to government authorities in order to comply with court orders, lawful requests from investigating agencies, or applicable legal requirements.

5.4 Security and Fraud Prevention

In the interest of protecting against illegal activity or security threats to the platform, we may share necessary information with authorized security firms or anti-fraud services.

6. Cookies and Tracking Technologies

6zz uses cookies and similar tracking technologies to improve your browsing experience and ensure the proper functioning of the platform.

6.1 Essential Cookies

These cookies are essential for the basic functionality of the platform — such as maintaining your login session, verifying security, and saving your preferred language. These cookies cannot be disabled.

6.2 Functionality Cookies

These cookies are used to remember your preferences, game history, and account settings. They help personalize your experience on the platform.

6.3 Analytics Cookies

Analytics cookies are used to understand which pages are most visited, where the platform needs improvement, and how users are using the services. You can disable these types of cookies through your browser settings.

You can manage or delete cookies at any time through your browser settings. Please note, however, that disabling certain cookies may limit the functionality of the platform.

7. Data Retention and Deletion

We retain your information only for as long as necessary to fulfill the purpose for which it was collected or to comply with legal obligations.

7.1 Information for Active Accounts

We retain all your information while your account is active. Gaming history and transaction records are also retained as part of the responsible gaming program.

7.2 After Account Closure

After your account is closed, we may retain certain information for a specified period in compliance with legal obligations — particularly financial transaction records and identity verification documents. Once that period ends, the information is securely deleted or anonymized.

7.3 Data Deletion Requests

You may request deletion of your information by emailing us at [email protected]. However, information that falls under legal obligations may not be possible to delete before the mandatory retention period has ended.